Practice Questions Part 2

Sam has not received any new emails on his smartphone in the last two days. He is able to access the internet without any problems. Which of the following should the user do first?

Alley’s laptop has a built-in 802.11n-capable wireless NIC. The wireless NIC worked perfectly when she lent it to her friend Tom. After she got it back, she cannot access the Internet via her wireless NIC. The NIC is neither visible in Network Connections nor is it visible in Device Manager. What should she assume first?

Which of the following programs is the best choice when used to clear the SSL cache?

The on-screen display of a monitor indicates the proper video source is selected, but the image will not display. Which of the following issues are the MOST likely reasons? (Select two)

An older network needs to be labeled to show where each network connection terminates in a patch panel. Which of the following tools would be BEST for the technician to identify the connections?

A user on your network complains that his mouse is acting erratically. The pointer moves in the direction the user points, but it jumps and skips. What is the most probable cause? (Select two)

John has an 802.11n network. He only wants the three computers in his house to be able to access this network. Which of the following technologies would best enable him to do this?

The main advantage of a DVD-RW disc over a CD-RW disc is _________________.

How often should we re-apply thermal compound on our CPU?

Wireless network hardware that complies with IEEE 802.11g operates in the ______ frequency range.

Which of the following TCP/IP protocols and ports does FTP (File Transfer Protocol) use?

Select the oldest type of flash memory card?

A technician troubleshoots a broken PC only to find that a strong burning odor is coming from inside the case. Which of the following parts most likely experienced a level of electrical burn?

USB cable plugs into the PC at which end?

If you could choose only one of the following tools to open a case and remove a video card, which one would you choose?

Sam sent a print job to the printer. He notices that it is the only job in the queue, but it is not printing. How can the printer be fixed?

Which of the following devices is probably the safest and easiest to hot-swap on a PC?

802.11g uses the _______ radio band and transmits at a maximum speed of ______.

While trying to type, a user reports that his notebook is randomly moving the cursor causing him to make a lot of typing errors. What action can the technician take to solve this issue?

What technology is used to determine user activity levels of wearable devices that  track personal activities?

The images output from the new color laser printer seem to be a little too blue. What can we do to fix this?

What does ECC DRAM provide that non-ECC DRAM does not?

Which of the following symptoms is an indication of a bad sensor on a laser printer?

While any form of electronic communication suffers from some amount of latency, which of the following technologies is particularly renowned for this problem?

Charlie has set up all his Windows 10 systems with TCP/IP and DHCP automatic addressing. One of his machines cannot connect to the network. Charlie check its IP address with IPCONFIG and finds that it has an address of 169.254.12.124. All the other machines in the network are working fine and Charlie has confirmed that there are no cabling problems. How did the system get this IP address, and what does it mean?

How many pins does a DDR2 DIMM have?

A user wants to extend his computer’s storage capacity with external devices. Which of the following storage standards would allow the user to utilize storage externally?

Which of the following components must be installed while a laptop is completely powered off?

A computer with an IP address of 143.75.125.1 most likely has a subnet mask belongs to which of the following range?

Select the form factor of memory that is found in laptops.

Which of the following is an example of latest smartphone features that enables the backed up data to be accessed from a remote location?

The link light on the NIC of Rob’s desktop normally glows yellow, but when he moved the PC to a construction trailer and plugged it in, it glowed green. The PC and networking run well, but Rob is confused about the color change. What could be the reason?

A stand-alone printer prints pages just fine, but it makes gobbledygook out of your term test paper. What is probably the issue?

The technician on call has just finished working on a PC by creating a plan of action and implementing a solution. What is the next step to be taken according to the troubleshoot theory?

Which of the following is the most important thing users should check to make sure that when an AC adapter is purchased, it will work with the laptop at home?

Jane travels a lot and requires 24/7 internet access on her laptop. Which of the following technology would you recommend for her connection?

Which subnet mask is used with a Class B address?

User’s primary hard drive starts to make a clicking noise. There are some very important files on the drive. What step has to be taken to make sure the user data is saved?

Which of the following optical media is capable of multiple rewrites and has the largest capacity?

Johan is assembling a new PC from parts. When someone asked him that if he needed thermal compound, he glanced at his parts and said, “No”. Why would Johan say such a thing?

Which of the following features is typically disabled when putting a mobile device into airplane mode? (Select two)

Jack comes to work and turns on his computer. During startup, he receives a message stating “SMART error”. Which of the following devices will cause this message to appear?

Alice downloaded and initiated a mobile pay service to use on her first generation smartphone. When trying to use the service at a retailer that supports mobile pay services, the payment service does not work. Which of the following is missing from the customer’s smartphone?

New portable computers invariably use which of the following battery technologies?

Robert wants to have an Internet connection that will give him the lowest latency when viewing streaming videos. Which of these options should he choose LAST?

You have just installed a new toner cartridge in your laser printer. You print a test page to check that everything is working correctly and you get nothing but a blank sheet of paper as your result. What is the FIRST thing you should check?

In laser printer technology, what occurs during the writing stage of the image formation?

Which of the following is the test we use to verify whether an NIC is sending and receiving packets correctly?

A PCIe video power connector has how many pins? (Choose two)

David has asked you to recommend a printer. He wants to print multi-part point-of-sale forms. David is not particularly interested in the quality of the printer’s output, but emphasizes the importance of printing receipts in triplicate. What type of printer should you recommend?